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Service & Support Service and support
Service / Newest
2014 - 11 - 08
点击次数: 466
The lab work is intense and complicated. We know that the efficient operation of the instrument is particularly important for your work. Therefore, from the beginning of your order, we will arrange sp...
2018 - 06 - 09
点击次数: 109
故障现象:出现无名峰(鬼峰)可能的原因:(1)转子针头密封垫及进样针导管污染(2)阀样品通路清洗不干净(3)系统管路污染(4)色谱柱残留、污染(5)流动相试剂中带入的杂质峰排除方法:(1)清洗阀的样品通路(2)方法同(1)(3)在线清洗系统(4)清洗或更换色谱柱(5)检查或更换所用流动相试剂,可以将流动相作为样品进样试验。注:高效液相色谱仪的日常维护、常见问题排查尤为重要。需要注意的是排查问题时遵...
2018 - 05 - 21
点击次数: 108
故障现象:峰分裂(一个组分有两个峰)可能的原因: (1)样品中可能有异构体(2)样品不稳定有部分分解(3)进样量大,柱超载(4)柱子中有孔隙 排除方法:(1)按异构体特征选择分离条件,使两峰完全分离(2)采取措施,防止试样组分的部分分解(3)减少进样量(4)更换柱子注:高效液相色谱仪的日常维护、常见问题排查尤为重要。需要注意的是排查问题时遵循的原则:(1)确认问题至少发生两次以...
2018 - 05 - 21
点击次数: 110
保留时间重复性差可能的原因:(1)更换流动相时流动相未被完全顶替掉(2)正相柱中流动相脱水不完全(3)柱温变化(4)缓冲液容量不够(5)柱内条件变化(6)柱塌陷或形成短路通道(7)样品溶液PH与流动相差异太大(8)样品溶液极性太大(9)流动相PH不合适(10)梯度比例阀故障(11)流动相中有气泡、压力不稳(12)流速不稳定排除方法:(1)延长平衡时间(2)重新脱水(3)避免室温波动过大,启用柱恒温...
2018 - 05 - 21
点击次数: 109
故障现象:保留时间拖后可能的原因:(1)系统不稳定或化学平衡不足 (2)温度过低、流动相粘度变大 (3)流动相配比存在误差,水相偏大 (4)流速变化 (5)色谱柱污染、柱效下降(6)溶剂入口滤头堵塞或管路堵塞(7)系统有泄露排除方法:(1)延长流动相置换和平衡时间(2)检查并严格控制柱温及室内温度(3)检查流动相配比(4)检查流速是否准确、稳定(5)清洗或更换色谱柱(6)检查并清洗(7)检查各管路...
2018 - 05 - 21
点击次数: 111
故障现象:出现无规律色谱峰可能的原因:长期进样滞留在柱中的组分被洗脱出来排除方法: 用强极性溶剂冲洗再用流动相平衡注:高效液相色谱仪的日常维护、常见问题排查尤为重要。需要注意的是排查问题时遵循的原则:(1)确认问题至少发生两次以上。如果问题不重复出现,很难证实其确实为问题;(2)从最简单的因素入手;(3)一次只变化一个因素,以使你能够确认所变因素与问题之间的关联;(4)恢复原状。如果使用更换组件方...
2018 - 05 - 21
点击次数: 114
故障现象:保留时间提前可能的原因:(1)系统不稳定或化学平衡不足 (2)温度升高、流动相粘度变小 (3)流动相配比存在误差,有机相偏大 (4)流速变化 (5)色谱柱污染、柱效下降 (6)样品性质不稳定、变质排除方法:(1)延长流动相置换和平衡时间(2)严格控制柱温及室温,保证温度恒定(3)检查流动相配比(4)检查流速是否准确、稳定 (5)清洗并检查色谱柱性能 (6)临用新制样品注:高效液相色谱仪的...
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Contact information

Phone: 86-010-58629061

Cell phone: 18515336778

Mailbox:contact@aidphe.com

China · Beijing · Changping

Contact address:China Beijing Changping Wanjia Pioneering Park Zone B

Worry-free service

Time: 2014-11-08
Clicks: 466
案例名称: Worry-free service

The lab work is intense and complicated. We know that the efficient operation of the instrument is particularly important for your work. Therefore, from the beginning of your order, we will arrange special engineers for you, provide equipment installation training, maintenance, application support and regulatory certification services; meanwhile, the engineer will provide you with regular preventive maintenance services to ensure that your instruments remain in the best state of operation. Whether you use it regularly or customize it, AIDPHE worry free service will provide you with the most secure protection.

I.Basic services

The AIDPHE service solution provides the laboratory with a comprehensive range of maintenance to meet specific needs and budgets. We provide various levels of service contracts for software and instruments from any common manufacturer. At the same time, we can also help improve the efficiency of laboratory analysis by providing maintenance, maintenance parts and spare parts for internal use, and preventive maintenance plans during the accident.

无忧服务

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Installation & Debugging

Standardized Training

 Repair & Maintenance


II.Software service

With thousands of expertise in specific market applications, AIDPHE consultants work with your scientists and lab researchers. We evaluate, develop, and deploy the workflow from the sample before the final report, whether you are transitioned to a new system, improving the existing system, or running an existing solution. We can assist in data transfer, recovery and conversion methods, as well as instrumentation updates to meet changing laboratory requirements, and our experts suggest that the performance and integrity of your application can be maintained.

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III.Regulatory certification service

Ensuring continuous certification is critical to maintaining the operation of the laboratory. AIDPHE can help you understand the latest regulatory certification requirements and ensure that your instrument and workflow consistently comply with regulatory requirements. We also provide functional verification services, which can help you prove that the instruments and applications meet the necessary standards, and can also certify the technology of the third party manufacturers.

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IV.Remote service

To provide customers with experience in supporting specific applications and instruments, we can provide suggestions to ensure smooth operation of your team and processes. Our consultants can provide in-depth industry experience in many areas, including the latest regulatory certification services and information, and Lean Six Sigma methods. We can also enable managers to track and understand the performance of equipment and transform this data into practical improvements.

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Industry solutions

Application consulting

Method development

 

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V.Instrument Moving

AIDPHE's asset management technical support helps the laboratory track and maintain inventory and ensure minimal interference with the workflow during mobile devices or devices. We use the latest tagged technology to track resources accurately and do not interfere with your employees' normal work. In addition, our experienced team is able to track safely and efficiently when you need to relocate Laboratory (including disassembly, reinstallation and performance verification). Ensure efficient and safe transportation of instruments, provide debugging and regulatory compliance certification after relocation.


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